Our Services

From a one-off fee assessment to end-to-end Services Australia support, choose the level of help that fits your circumstances.

Choose the support your family needs

Each service has a defined purpose, scope and outcome, so you can see exactly what is included before deciding whether to proceed.

Residential Fee Assessment

Our Residential Aged Care Fee Assessment & Options Report is for families who need to understand residential aged care fees, accommodation payments and current affordability before making important decisions.

  • Review of relevant financial and facility information
  • Point-in-time residential fee calculations
  • Up to two RAD, DAP or combination scenarios
  • Current income, expenses and affordability snapshot
  • Clear written report, action checklist and video consultation

Support at Home Review

Our Support at Home Contribution Review is for people who want to understand their contribution or check that current charges appear consistent with the information available.

  • Point-in-time contribution estimate
  • Plain-English explanation of how the contribution is calculated
  • Review of relevant contribution information or statements
  • Written summary of findings
  • Clear referral boundaries where advocacy or disputes are involved

Services Australia Support

Our end-to-end support is for families who would prefer us to manage the aged care means assessment process and communicate with Services Australia on their behalf.

  • Review and preparation of relevant forms and documents
  • Services Australia correspondence nominee arrangement
  • Document submission, phone calls and follow-up
  • Progress updates for the family and aged care provider
  • Support through to completion and confirmation of the assessment outcome

Additional ways we can support you

These services are available where they suit the client's circumstances and the scope of work required.

Complete Transition Package

Combines the Residential Aged Care Fee Assessment & Options Report with Services Australia End-to-End Support for families seeking one coordinated service.

Ongoing Nominee Support

Ongoing review of Services Australia correspondence, routine updates and one standard annual income and asset update after 12 consecutive months.

Existing Client Reviews

Updated point-in-time calculations for existing clients where circumstances remain broadly similar. Significant changes may require a new assessment.

Point-in-time calculations: All calculations and comparisons are estimates prepared as at a specific date using the information supplied and the rates, thresholds and rules applying at that time. They are not projections or forecasts.

Please note: Aged Care Fee Experts provides information, calculations and structured comparisons, not personal financial advice. We can show how different options affect the numbers, but we do not recommend which option a client should choose.

Not sure which service is right?

Book a complimentary initial consultation. We will listen to what is happening, explain how we may be able to help and let you decide whether you would like to proceed.

Book a Complimentary Initial Consultation